Returns & Refunds Policy
At INKBIRD, we stand behind the quality of our smart home and kitchen technology. If you are not completely satisfied with your purchase, you may return your item within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
- 2.Pack Your Item
Securely place the device in its original packaging including all probes, manuals, and accessories to ensure a smooth inspection process.
- 3.Ship It Back
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping your tracking number for reference.
- 4.Receive Your Refund
Once our technicians verify the item's condition, we will process your refund back to your original payment method within 5-7 business days.
